Tourism and Travel Service Management Program

Where a Passion for Exploration Becomes a Profession

Why Does Our Society Need Tourism and Travel Service Management?

Tourism is widely regarded as one of the higher-level needs in human life. It typically develops when individuals’ basic and essential needs have already been satisfied. As economic conditions improve, travel becomes an increasingly preferred lifestyle choice. According to the World Tourism Organization (UNWTO), a 1% increase in a country’s GDP is often associated with a 2–2.5% increase in tourism expenditure.

Despite the global challenges following the COVID-19 pandemic, both the world economy and Vietnam’s economy have continued to demonstrate resilience and growth. Notably, Vietnam maintained positive economic growth even during the pandemic period. As economic conditions continue to improve, demand for both domestic and international travel has expanded significantly.

The tourism sector has also shown a strong recovery in recent years. International tourist arrivals to Vietnam increased from 3.66 million visitors in 2022 to 17.6 million visitors in 2024, reaching nearly 98% of pre-pandemic levels, and further rising to 21.5 million visitors in 2025. However, the industry continues to face a shortage of highly qualified professionals, particularly as international arrivals increase and demand grows for premium travel experiences such as luxury cruise tourism. These developments highlight the urgent need for well-trained professionals in Tourism and Travel Service Management.

What Will Students Learn in the Tourism and Travel Service Management Program?

At Ho Chi Minh City University of Industry and Trade (HUIT), the Bachelor Program in Tourism and Travel Service Management provides students with a strong academic foundation combined with practice-oriented training that reflects the evolving needs of the tourism industry.

Throughout the program, students will develop:

• Comprehensive knowledge across scientific, social, and technological fields relevant to tourism, alongside foundational expertise in management and tourism studies. Specialized, application-oriented training covers travel operations, tourism business development, and service management.
• Professional competencies essential for success in tourism careers, including independent learning and research skills, professional ethics, teamwork, communication, and foreign language proficiency to thrive in international environments.
• Adaptability and managerial capability to operate effectively within the dynamic and rapidly changing context of tourism and travel enterprises.
• Practical experience through a 3.5-year academic program that includes a dedicated industry internship semester, enabling students to gain hands-on professional exposure in positions aligned with their career interests.

Where Can Graduates Work?

Graduates of the Bachelor Program in Tourism and Travel Service Management at HUIT have access to diverse career opportunities across sectors with strong and growing workforce demand.

Potential professional positions include:

• Entry-level professional roles: Tour guides, travel product development specialists, tour operation and program management staff, sales and customer relationship specialists, and tourism marketing and communication professionals.
• Management positions (after 3–5 years of experience): Travel product development managers, tour operation managers, travel business management professionals, and managers of tourism and travel enterprises.
• Additional career pathways: Tourism lecturers or instructors in vocational and higher education institutions, specialists in government tourism management agencies, professionals at tourist attractions, resorts, and entertainment destinations, as well as service-sector roles in related industries such as banking, insurance, and human resource management.
• Academic advancement: Pursuing master’s degrees in fields such as Hospitality Management, Restaurant and Food Service Management, or Tourism and Travel Service Management.

Who Is This Program Suitable For?

The Bachelor Program in Tourism and Travel Service Management is designed for students who:

• Enjoy creativity, innovation, and dynamic social interaction, and seek a career that allows them to engage with diverse people and cultures.
• Aspire to develop analytical thinking, social awareness, and a commitment to responsible and sustainable tourism development, contributing positively to communities and the environment.
• Seek a flexible and versatile career pathway, with strong adaptability across a wide range of service industries.